Online grievance redress system for overseas students launched

The Institute of Distance Education, University of Madras, has come out with an online grievance redress system for overseas students persuing degrees through the distance education mode. With a dozen overseas study centres located in about eight countries, many of them in the Middle East, the institute has been offering niche courses like MBA, MCA and M.Sc in specialised subjects to improve career prospects of the overseas students. The students enrolled in Dubai faced differently in obtaining certificates as the franchisee disappeared, leaving them in a lurch. A team of three officials from the university visited Dubai, listened to the grievances and solved them on a case by case basis.

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